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Computer User Support Specialists

Median salary, education path, job outlook, and related careers — based on U.S. labor data.

Median salary
$61,860/yr
Typical range
$49,000 – $79,040
Education
Bachelor's degree
Time to entry
About 4 years

What a Computer User Support Specialists does

Help end-users resolve computer hardware, software, and general IT problems through phone, email, or in-person support. They diagnose issues and provide solutions to keep employees productive.

Education & path

The typical entry point is a bachelor's degree. About 4 years.

Estimated cost of that path: ~$40,000. Estimated payback: ~3 years. Estimates only — actual cost varies widely by school and financial aid; payback assumes ~20% of income applied.

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